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Frequently Asked Questions

Shipping Policies

Returns Policies

How Do I Login?

Do I need to Create an Account?

How Do I Change My Password?

Using Coupons

Coupon/promotional codes are to be used at the checkout page. Typically they are promotional codes for such things as Free shipping, and Discounts off your orders. These promotional codes are usually given to you via our e-mail list once you sign up and you start receiving our newsletters.

Hocks.com Internet Sales Customer Service Hours

  • Monday-Friday 9:00am to 5:00pm
  • Closed Saturday and Sunday
  • Telephone: 1-800-898-8570
  • Hocks.com is located at:
  • 7107 Industrial Rd, Florence, KY 41042